They did not complete the work to specifications – eg fixture on the wrong wall.
They did not dispose of waste materials properly – but I was still charged for that.
They made a terrible mess which I had to organise to get cleaned.
There was major fault that was promised to be fixed and wasn’t even after months of communication.Terrible, terrible, experience
I’m so sorry others have suffered the same.
Our recent experience with this company has been completely unsatisfactory, and the issues listed in the initial post are echoed by our own experiences.- The company did not complete the work on time going far beyond the initial deadline, and subsequent time extension.
– The Quality of work in many areas was not up to a standard expected of a competent builder, in many instances requiring later rectification.
– Damage was caused to owner supplied items, the property itself, and the neighbouring property during the course of construction, and in most cases were either not acknowledged and/or rectified.
– They did not dispose of waste materials on a regular basis creating an overload of waste, and when we asked them not to return to site, we had to then cover the overdue payments to the waste removal company.
We also had separate issues with the billing practices of TGCC.Please DO NOT consider using this company under ANY circumstance.
We unfortunately did, and in our case it led to a trail of destruction that took months to recover from.
I will be happy to PM those who may be considering to use, or are currently using this building company with further details, examples and photos that support the summary of our unfortunate experience above.
Hello everyone,
I just want to reiterate and emphasise, please DO NOT use this company. I am shocked that he is still in business and working, after what we experienced. We endured six months of hell for a 5-week job, that to this day is still not complete. The work done was substandard and of poor quality – our property was also damaged, as well as our new kitchen.The company still owes us compensation for damaged property, and we will be taking this further.
If anyone wants to message me privately, please do. I would be interested to hear from others who were unfortunate enough to have dealt with these incompetent crowd of chancers.
Recently had a nightmare experience with using the Gentleman Construction Company – AVOID.
Sounds very similar to other’s experiences:
A 10-12 week kitchen extension took six months – and was left incomplete.
Poor workmanship in almost every aspect of the build.
Left us with a shocking mess (2 skips worth) to clean up.
Awful customer service – rude and patronising, and a constant battle against opaque billing practices.
If anyone wants any further details please PM me. Would also be very interested to hear from anyone pursuing for refund/compensation – as I’ve considered doing the same but I’m unsure how best to proceed.
The Gentleman Construction Company 